Refunds & Exchanges

We just want you to love it! 

At Ashanti Scents Candle Co, we offer our customers a 100% satisfaction guarantee. If you’re not completely satisfied, you may return products purchased from us that are in new or defective condition (due to materials or craftsmanship) Due to the nature of our products, used candles cannot be returned or refunded. However, we will replace, or refund products damaged during shipment if photographic proof of damage is submitted to us within 7 days of delivery. You may return your unused product within 14 days of purchase.